What should I do if the item I received is damaged or not in perfect condition?

If your item does not arrive in the conditions stated in the auction description, please email us at with photos of the item AND photos of the box it arrived in. After confirmation of the damage we will email information to ship the item to us. After receiving and inspecting the item a full refund will be issued.

Sometimes, bumpy transits can cause minor imperfections to your tiem. Please contact us if this issue arises.


What is your return policy?

Due to the nature of auctions on HotMush, All sales are final.

We are happy listen to any reasonable requests for consideration in all matters.

If you would like to discuss anything with us please call 626-598-0314